Frequently Asked Questions

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For CustomersLearn how to hire a Pro in your area

How can I find a service provider?

There are two simple ways to find a local pro with HireRush.com.
First, you go to all categories, fill in the form and we will help you to get the best pro in your area.
Second, you can go to https://www.google.com/, enter what service you want, the city where you need it and hirerush.com, for instance, handyman dallas hirerush.com and choose from multiple profiles of handymen on our website.

Does a customer pay some fee for using HireRush platform?

All services for customers on HireRush.com are free. The only thing you have to pay for is the services of the local pro you hired. This is not a matter of HireRush responsibility.

Will my personal info be publicly visible on HireRush platform?

HireRush respects the rights of each individual. Your personal info will be hidden from everyone and will be provided to the interested local pros only.

How can I contact a service provider?

When you fill in the form with all the detailed information about the work to be done, our HireRush Team will make every effort to find the best local pro for you in your area. In a while you’ll get in touch with the service providers, get their quotes and contact information which enables you to call, email or chat directly on HireRush platform.

How can I hire a provider?

If you are alright with the quote, time and conditions the service provider offer you, and you clarified everything related to the work to be done, made your mind what provider you want to hire, next step is to click “Hire this provider” and discuss all the details related to the work you want to be done. Don’t worry, all other providers you contacted will be automatically notified of your decision.

How can I close a task?

After the task is successfully completed, you mark it complete in the dashboard. Don’t forget to leave your review about the work done. In this way, you prove the dependability of the service providers you worked with for us and for other customers who are going to work with them in future.

How can I leave a review for providers?

You go to the profile of the service providers you want to leave a review and click the button “Review this business.”

I still have some questions. Whom can I turn to?

You can direct all your questions, suggestions and ideas to our HireRush Support Team via email or phone call +1 (646) 859-0123.